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3rd Party Collections Specialist

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We’re seeking a proven Collections Specialist with 3+ years of experience in collections (2+ years in a 3rd-party agency preferred). If you have the skills to manage a portfolio of accounts, navigate compliance standards, and consistently hit targets — this role is for you.

Description:

We’re seeking a proven Collections Specialist with 3+ years of experience in collections (2+ years in a 3rd-party agency preferred). If you have the skills to manage a portfolio of accounts, navigate compliance standards, and consistently hit targets — this role is for you.

About the Role:

• Negotiate & Resolve: Conduct inbound and outbound calls to establish payment arrangements and resolve accounts.
• Portfolio Management: Handle diverse client accounts with accuracy and efficiency.
• Compliance First: Work within FDCPA and CFPB regulations at all times.
• Performance Driven: Meet and exceed daily, weekly, and monthly goals.

Schedule:

• Mon–Thu: Two days 8:00 AM–5:00 PM | Two days 10:00 AM–7:00 PM
• Every Other Friday: 8:00 AM–4:30 PM
• Every Other Saturday (post–Labor Day only): 8:00 AM–12:00 PM

What you'll do:

• Negotiate & Resolve: Conduct inbound and outbound calls to establish payment arrangements and resolve accounts.
• Portfolio Management: Handle diverse client accounts with accuracy and efficiency.
• Compliance First: Work within FDCPA and CFPB regulations at all times.
• Performance Driven: Meet and exceed daily, weekly, and monthly goals.

Education: Not Specified

• Experience: Minimum of 3 years in collections (agency preferred).
• Expertise: Strong negotiation skills, persistence, and decision-making ability.
• Professionalism: Excellent verbal/written communication and phone presence.
• Dependability: Reliable transportation and consistent attendance.

Experience: 36 months

Experience: Minimum of 3 years in collections (agency preferred)., Expertise: Strong negotiation skills, persistence, and decision-making ability., Professionalism: Excellent verbal/written communication and phone presence., Dependability: Reliable transportation and consistent attendance.

Physical:

• Repetitive Motion

Post ID: SPA-CS-1-30265394
Post Date: 2026-09-04
Post Expires: 2026-10-04

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